How to connect your SOS Alarm to the Tuya Smart App:

Because safety should be effortless, stylish and always within reach.

Our mission is to provide cutting-edge safety devices that blend seamlessly into your lifestyle, ensuring you're never alone in an emergency.

About Us

At Move Safe, we create innovative safety solutions that empower individuals to feel secure and confident in any situation. Our wearable safety products are designed with both function and style in mind - discreet, easy to use and built to offer peace of mind wherever you are.

Founded with a deep commitment to personal security, Move Safe is more than a brand - it’s a movement. We believe that everyone deserves to feel safe, wherever life takes them. Whether you’re walking home at night, going for a run or navigating unfamiliar places, our products serve as a small but powerful reminder: your safety matters.

While our designs are especially popular among women, our mission is inclusive. Safety isn’t a luxury - it’s a basic need, and we’re here to support anyone who feels vulnerable or just wants an added layer of protection.

At the heart of everything we do is one core value: safety. Because when you feel safe, you move through the world with strength, freedom and confidence.

Frequently Asked Questions

General Product Questions:
How loud is the alarm?

Our alarm emits a powerful 130dB sound. It’s designed to grab attention and deter threats instantly.

What does the alarm do?

When activated, the alarm releases a loud sound and has a flashing LED light, drawing attention and helping you stay safe in emergencies.

How do I activate the alarm?

Simply pull the pin or press the button twice quickly (depending on your model) to activate. To stop the alarm, reinsert the pin or press and hold the button again for a few seconds.

Who can use this alarm?

Anyone! Perfect for women, students, travelers, joggers, night-shift workers, seniors, and teens — anyone who wants added peace of mind.

Charging & Power:
Do the alarms use batteries?

No, our alarms are USB rechargeable — no battery replacements needed! Each product includes a USB charging cable. (Wall adaptor not included.)

How do I know when the alarm needs to be charged?

Each model has a clear low battery warning:

  • SOS Alarm (Tuya Smart App-enabled): Red light flashes slowly 5 times, and the Tuya Smart app sends a low battery alert to your phone.
  • Clip-On Alarm: White light flashes three times and the device beeps three times.

How do I charge the alarm?

Use the provided USB charging cable and plug it into any USB port — such as a laptop, power bank, or USB wall adaptor.

Bluetooth & App Features:
How does the SOS feature work?

Our SOS alarm connects via Bluetooth to your smartphone using the Tuya Smart app. When activated, it sends your live location to your emergency contacts.

Is the app free?

Yes, the Tuya Smart app is free to download and works on both iOS and Android devices.

How many emergency contacts can I add?

You can add multiple trusted contacts. We recommend at least two who are likely to respond quickly.

Other Questions:
Is the alarm waterproof?

No, our alarms are not waterproof. Avoid submerging or exposing them to heavy rain.

Can I carry this on a plane?

Yes, personal alarms are generally allowed in carry-on luggage. Please check with your airline or local airport security for confirmation.

Can kids use this?

Absolutely! The alarm is simple and safe to use for children — just ensure they know how and when to activate it.

Shipping & Returns:
Do you ship internationally?

Yes! We ship Australia-wide and internationally. Shipping options are available at checkout.

What’s your return policy?

Change-of-mind returns are not accepted. We only accept returns for faulty items. See our full return policy for details.

What if my alarm isn’t working?

Contact our support team. If your alarm is faulty, we’ll arrange a replacement once we receive the returned item.