Return Policy

Return Policy

Last updated: April 15, 2025


We want you to feel confident shopping with Move Safe Official. Please read our return policy:


1. Returns

We do not accept returns for change of mind.


2. Faulty Items

If your product is faulty:

Contact us at contact@movesafe.au within 30 days of receiving your order

Provide proof of purchase and details/photo of the issue

Return the faulty item to us

After inspection, we will send a replacement


3. Shipping Costs

Customers are responsible for return shipping of faulty items. We will cover shipping of the replacement.